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Manually verifying a flagged order
Manually verifying a flagged order

Overriding and bypassing PDQ's verification for any order (verifying despite wrong addresses and phone numbers)

Eden Kadim avatar
Written by Eden Kadim
Updated over a year ago

Sometimes an order gets flagged in the Verify screen due to a phone/address issue, but you know they're valid and want to override the verification and ship it out anyway.

In these situations, you can manually verify any order, it's really easy:

  1. Select the order you want to manually verify

  2. Click on the button with two checkmarks above the orders

  3. You can now proceed with that order, now in the Assign screen

And you are done, your previously flagged order has now been verified and moved to the Assign screen.

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