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How to set up shipping rules

Customize which shoppers see which shipping options

Ana Kostovska avatar
Written by Ana Kostovska
Updated over 7 months ago

Shipping rules refer to the customizable rules that determine which delivery methods are available to which customers in checkout. These rules allow you to tailor the shipping options based on various factors such as SKU, weight, number of line items, item quantity, and product tags.

How to access it:

  • Go to Delivery Methods > Checkout > Either edit an already existing delivery method or create a new one (by clicking Add delivery method)

Once you navigate to the Shipping Rules section, you can add any rules you want.

Example rule: SKU not contains Extra

Rule: When a product with Extra in the SKU is in the cart, this delivery method won't be displayed.


When setting up shipping rules, you associate them with a particular delivery method. This means that the rules you define will only apply to that specific shipping option. For example, if you're configuring rules for standard shipping, the conditions such as SKU, weight, cart value, etc., will only impact the availability of standard shipping methods during checkout. Each delivery method can have its own set of rules, allowing for tailored shipping options based on different criteria.

With shipping rules, you're in control of your store's shipping options. Should you need further assistance or have any questions, our dedicated customer support team is always here to help!

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