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How to edit a delivery method in a live A/B test
How to edit a delivery method in a live A/B test

Pausing and restarting a test to update a delivery method

Nir Ronen avatar
Written by Nir Ronen
Updated over 8 months ago

During an active A/B test, delivery methods names can't be changed as the name and note fields are grayed out to prevent any modifications that might skew the test results.

Therefore, to edit the name of a delivery method despite an ongoing A/B test, go to Delivery Methods, select the desired method, click Edit, and choose 'Edit and restart test' to proceed with the modification.

A popup window will open for updating the delivery method's details. You’re welcome to edit one or both variants.

If you want to update or remove shipping rules, just edit them, and both variants will be automatically updated.

Please note that these adjustments could impact A/B test outcomes. To prevent issues, feel free to reach out to our customer service team for assistance in making necessary changes and avoiding potential complications.

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