Choose exactly which account events you're alerted about - and how.
Where to find your notifications
View alerts: click the notification bell 🔔 at the top-right, beside your store name and login.
Customize preferences: go to Settings → Notifications.
The Notifications page has two tabs:
Internal - your in-account alerts (below). This is where you set everything up.
Slack - (no Slack notifications are available here at the moment).
For each notification on the Internal tab, tick In-app alerts, Emails, or both. Use the sound 🔊 toggle at the top-right of the panel to turn alert sounds on or off for in-app alerts.
Account notifications
New order placed - a new order arrives on the Verify screen.
Order flagged in verification - an order is flagged on Verify.
Suggested order merge - PDQ suggests merging orders (merge from Verify or Assign via the Merge button).
Order assignment failed - an order can't be assigned to a carrier (e.g. no rates because the weight is out of the carrier's allowable range).
Order removed from batch - an order was separated from a batch and sent back to Assign (common with mixed batches where some orders assign and others need attention).
Fulfilment update - an order was updated on the Fulfill screen (partially or fully fulfilled).
Fulfilment failed - a failure occurred while fulfilling an item.
Order status updated - e.g. partial refund, on hold, or designated for pickup.
Possible delivery delay - an order may arrive late.
Delivery delayed - an order arrived later than expected.
You were mentioned - someone tagged you in a Team note on the Assign screen.
Batch owner assigned to you - someone made you the owner of a batch.
That's it - you're now informed and in control. Questions? Reach out to support@prettydamnquick.com.