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Shipping Analytics

Measure real delivery-time performance and on-time rates

The Shipping Analytics tab shows how shipments actually perform. Controls: date range, Percentile (e.g. TP80), Business vs Calendar Days, Zone, Service level, Shipping method, Carrier, Dimension, KPI, and Has-preorder-item.

It reports:

  • Delivery Time Performance (at your percentile) - Time to fulfill · Time to ship · Time in transit · Time to deliver.

  • Shipping distribution by method; On-time orders vs the PDQ promise; on-time by shipping method.

  • Tracking status distribution and failed shipment distribution by carrier reason.

  • Map view - time to deliver by state.

  • Export Raw Data - per-shipment rows (order, tracking, method, carrier, service level, status, promise, timestamps); click a row to open it in Shopify.

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