PrettyDamnQuick

Your AI conversion analyst for ecommerce - built into PDQ

What is MAXX?

Your AI co-pilot for all things checkout & more

Getting Started with MAXX Chat

What Can I Ask MAXX Chat?

How to Best Use MAXX Chat

Scheduled insights delivered to your inbox

MAXX Digest at a glance

The New Strategy Library

Our domain-specific AI for ecommerce that gives you superpowers

MAXX

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

You're not signed in on this browser. Sign in through this site's Messenger, then reload this page.

Sign in to view your company's tickets

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.

Style guide

Article page title

Home hero title

English

What is PrettyDamnQuick?

How does PrettyDamnQuick work

Get started PrettyDamnQuick-ly

Customizing your packages

Setting up delivery methods for Google Shopping

How to set up and customize notifications

Getting started

Checkout

Getting your rates to show in checkout

Adding PDQ shipping to a Shopify shipping zone

Shipping Rate Groups

Setting up shipping methods

Fallback shipping rates

Setting up international shipping

Get your rates live

How to set up shipping rules

Setting up a free shipping threshold

Adding a per-item or per-weight shipping surcharge

Disable a delivery method on certain days

Blocking shipping to a specific state or region

Blocking a specific shipping address (fraud prevention)

How to set up store pickup

Changing the carrier on a shipping method

Bulk editing shipping methods

Customizing text for delivery methods in checkout (and A/B testing it)

Showing shipping methods as a dropdown

Multi-origin shipping: preventing doubled charges on split orders

Apple Pay & Shop Pay: why shipping rates can look different

Fine-tune methods & rules

Setting a delivery promise on your shipping methods

Processing time in Delivery Promise

Adding extra processing (handling) days to shipping methods

Adding a product page delivery promise

Advanced rules & customization for the product page delivery promise

Cutoff timer for product page promise

Displaying delivery promise only on product page

Delivery promise

Adding a PDQ Extension to your Shopify checkout

Setting up a Digital Upsell (add-ons & protection) in checkout

Setting up the Checkout Upsell

Setting up Product Upgrade

Setting up Gift with Purchase (Gift Unlock)

Setting up Gift Note in checkout

Setting up PDQ Cash Back in checkout

How to build trust badges (and other content) at checkout

Setting up Dynamic Reviews in checkout

Setting up Urgency Boost in checkout

Setting up the Coupon Code Rejection extension

Adding a delivery date picker to checkout

Setting up Cart Control in checkout

Setting up the Shipping Rates Filter in checkout

Margin-based display rules for extensions

Extensions

Setting up Smart Cart

Smart Cart global settings (advanced)

Smart Cart

Setting up Offer Network

Setting up One-Click Upsell

Editing an order after checkout (Post-Purchase)

Retain

How to Connect Your FedEx Account

What's a FedEx SmartPost Hub ID (now FedEx Ground Economy) ?

How to Connect Your UPS Account

Go Global: Connecting Passport to PDQ

Setting up Passport in PDQ

Adding new delivery services

Delivery services

An overview of the Verify new orders screen

Changing preferences in Verify screen

Approving orders in the Verify screen

Editing an order's details

How do I add a note to an order?

How to split an order into multiple orders

Correcting a wrong detail in an order

Manually verifying a flagged order

Verify orders that are pending payment (COD)

Approving an order despite fraud risk

Verify new orders

The Assign screen: an overview

How to filter your orders

Grouping orders (Group by)

Colour-coding orders

Snoozing an order

Batching orders (manual & Best Match)

How do I assign a batch for delivery?

How to add another package (split an order into multiple boxes)

Assign for delivery

Fulfiling your batches: an overview

Making a team member the batch owner

Automatic label purchase (Picking mode + Auto-buy labels)

Fulfilling a batch: pick, pack, label, and handle changes

Can't find an order in Fulfil?

Creating a shipping manifest (end-of-day carrier handoff)

Sending an order back from Fulfil to Assign

Printing labels and documents in Fulfill

Batch History & archiving

How scanning works for bundles

Fulfill your batches

Tracking orders & deliveries

Setting an order's colour on the Track screen

Exporting orders

Sending an order back to Assign

Print options for orders

Writing a team note on an order

Setting up an order tracking page

How to create return labels

Track it all