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Integrations: an overview

Connect your favourite tools to extend PDQ with custom workflows, widgets, and automations

PDQ connects to the tools you already use so your shipping and checkout data can power flows, tickets, widgets, and reporting elsewhere. Find them all under Settings → Integrations.

What you can connect:

  • Email & SMS marketing - Klaviyo, Postscript, Attentive. PDQ sends shipping/delivery events so your flows can react to what's happening to an order.

  • Helpdesks - Gladly, Gorgias, Zendesk, Richpanel. PDQ creates tasks/tickets from shipping events so support can act proactively.

  • Reviews - Okendo, Yotpo, Judge.me, Bazaarvoice. Feed product ratings/reviews into PDQ's Dynamic Reviews at checkout.

  • Analytics & profit - Triple Whale. Share cost data both ways for accurate net-profit reporting.

  • Order Protection - a shipping-protection widget A/B-tested by PDQ.

How connecting works:

  1. Go to Settings → Integrations and click Connect on the tool.

  2. Paste the credentials it asks for (usually an API key/token; some need a subdomain or user email).

  3. For event-based tools (marketing, helpdesk), turn on at least one recipe -connecting alone sends nothing until a recipe is active.

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