If scanning/searching an order number on Fulfill returns nothing, it's usually where the order is:
Already fulfilled - moved to the Track screen.
Batched but not fulfilled - still on Fulfil under Fulfilment ready ("0/1 orders fulfilled"), searchable by batch number.
High order volume - the batch list is capped (~3,000) for performance, so a deep/old batch may not be loaded.
Fastest way to find any order: Deliver → Search Orders → enter the order number → PDQ jumps to whichever screen it's on (Verify, Assign, Fulfil, or Track).
If the order is still not visible, reach out to support@prettydamnquick.com
