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Why can't I find my order on the Fulfil screen?

Where fulfilled and unbatched orders go

If an order isn't in Fulfil, it's usually already moved on, still waiting, or hidden by the high-volume display cap.
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Where to look:

  1. Already fulfilled? Once fulfilled, an order leaves Fulfil and appears on Track.

  2. Still batched, not fulfilled? A "0/1" fulfilment status means it's in a batch but not fulfilled yet — it's on the batch, not missing.

  3. Very high volume? The batch view caps how many orders it displays at once (~3,000).

  4. Can't find it anywhere? Use Deliver → Search Orders, which searches every order regardless of screen or status.

Related: How do I search for orders in my workspace? · My order won't batch - why?

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