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Why did my USPS international label fail?

Missing customs metadata

International labels need customs (EEL/PFC) metadata. If that data is missing for the shipment, USPS rejects the label.

What to do:

  1. Confirm customs details are complete: contents, values (max 2 decimal places), and country of origin.

  2. If the failure mentions EEL/PFC or customs metadata, contact support - enabling that metadata is a shop-level fix we handle.

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