PrettyDamnQuick

My order won't batch - why?

Why can't I find my order on the Fulfil screen?

Residential and service-eligibility mismatches

Why did my UPS order bounce back to Assign?

Why did my USPS international label fail?

Can I reprint a label or document?

Why didn't a print or download window open?

Why can't I see "Commercial invoice" (or other print options)?

Pop-ups, a stuck order, and same-day-only

Why won't my shipping manifest create?

How do I file an insurance claim for a shipment?

Return vs. Reship - which do I use?

Why does my reship say "weight details are invalid"?

Does multi-entity / post-purchase routing break my tracking page?

Batching, labels, manifests, tracking, returns, and what to do when a shipment goes wrong. Suggested icon: box / checkmark

Fulfillment & delivery

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.

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What is PrettyDamnQuick?

How does PrettyDamnQuick work

Get started PrettyDamnQuick-ly

Customizing your packages

Setting up delivery methods for Google Shopping

How to set up and customize notifications

Getting started

Checkout

Getting your rates to show in checkout

Adding PDQ shipping to a Shopify shipping zone

Shipping Rate Groups

Setting up shipping methods

Fallback shipping rates

Setting up international shipping

Get your rates live

How to set up shipping rules

Setting up a free shipping threshold

Adding a per-item or per-weight shipping surcharge

Disable a delivery method on certain days

Blocking shipping to a specific state or region

Blocking a specific shipping address (fraud prevention)

How to set up store pickup

Changing the carrier on a shipping method

Bulk editing shipping methods

Customizing text for delivery methods in checkout (and A/B testing it)

Showing shipping methods as a dropdown

Multi-origin shipping: preventing doubled charges on split orders

Apple Pay & Shop Pay: why shipping rates can look different

Fine-tune methods & rules

Setting a delivery promise on your shipping methods

Processing time in Delivery Promise

Adding extra processing (handling) days to shipping methods

Adding a product page delivery promise

Advanced rules & customization for the product page delivery promise

Cutoff timer for product page promise

Displaying delivery promise only on product page

Delivery promise

Adding a PDQ Extension to your Shopify checkout

Setting up a Digital Upsell (add-ons & protection) in checkout

Setting up the Checkout Upsell

Setting up Product Upgrade

Setting up Gift with Purchase (Gift Unlock)

Setting up Gift Note in checkout

Setting up PDQ Cash Back in checkout

How to build trust badges (and other content) at checkout

Setting up Dynamic Reviews in checkout

Setting up Urgency Boost in checkout

Setting up the Coupon Code Rejection extension

Adding a delivery date picker to checkout

Setting up Cart Control in checkout

Setting up the Shipping Rates Filter in checkout

Margin-based display rules for extensions

Extensions

Setting up Smart Cart

Smart Cart global settings (advanced)

Smart Cart

Setting up Offer Network

Setting up One-Click Upsell

Editing an order after checkout (Post-Purchase)

Retain

How to Connect Your FedEx Account

What's a FedEx SmartPost Hub ID (now FedEx Ground Economy) ?

How to Connect Your UPS Account

Go Global: Connecting Passport to PDQ

Setting up Passport in PDQ

Adding new delivery services

Delivery services

An overview of the Verify new orders screen

Changing preferences in Verify screen

Approving orders in the Verify screen

Editing an order's details

How do I add a note to an order?

How to split an order into multiple orders

Correcting a wrong detail in an order

Manually verifying a flagged order

Verify orders that are pending payment (COD)

Approving an order despite fraud risk

Verify new orders

The Assign screen: an overview

How to filter your orders

Grouping orders (Group by)

Colour-coding orders

Snoozing an order

Batching orders (manual & Best Match)

How do I assign a batch for delivery?

How to add another package (split an order into multiple boxes)

Assign for delivery

Fulfiling your batches: an overview

Making a team member the batch owner

Automatic label purchase (Picking mode + Auto-buy labels)

Fulfilling a batch: pick, pack, label, and handle changes

Can't find an order in Fulfil?

Creating a shipping manifest (end-of-day carrier handoff)

Sending an order back from Fulfil to Assign

Printing labels and documents in Fulfill

Batch History & archiving

How scanning works for bundles

Fulfill your batches

Tracking orders & deliveries

Setting an order's colour on the Track screen

Exporting orders

Track it all