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How do I contact support (or report an issue)?

Reach us with any question, issue, or request

How to reach us:

  1. In-app chat - click the green chat button at the bottom-right of PDQ, then Send us a message (we typically reply in under 10 minutes).

  2. Email - write to support@prettydamnquick.com.

  3. Slack - if your store has a shared PDQ channel, post there or tag @support.

If you're reporting a problem, include what you can:

  • The order number(s) or page where it happened

  • Your store URL

  • What you expected vs. what actually happened

  • A screenshot or short screen recording

  • Roughly when it occurred

💡 For a question or request, just describe what you're trying to do - the more context, the faster we can help.

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