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Can customers edit an order after it's been fulfilled?

The window closes at fulfilment

No. Once an order is marked Fulfilled in Shopify, editing is no longer available - no matter how much time is left in the edit window.
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What this means:

  • The edit window is a maximum, not a guarantee - fulfilling early ends it early.

  • To give customers the full window, avoid fulfilling those orders until it closes.

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