All CollectionsFAQsPost-purchase & One Click UpsellPost-purchase & One Click UpsellOrder editing and one-click upsells after checkout - the Retain tools. Suggested icon: heart / refresh11 articlesWhat is Order Editing?Can customers edit an order after it's been fulfilled?Why didn't the edit option show for a customer?Why did a customer's discount disappear after they edited their order?Why wasn't shipping recharged when a customer added items?Why am I seeing unexpected refunds owed after an order edit?Why did a customer cancel their order after checkout?What is One-Click Upsell?Why isn't my One-Click Upsell showing to customers?How is the customer charged for a One-Click Upsell?A customer's One-Click Upsell payment failed - why?
